Dagood products are crafted to complement your lifestyle, but we understand that unforeseen circumstances can arise.
We take pride in the superior quality and craftsmanship of our products. If you suspect that something may be amiss, rest assured, as we offer top-notch warranties to ensure your continued satisfaction with Dagood products over the years!
Letterboxes - 5 year structural
Stainless Steel Address Sign Plaque - 5 year structural
Acrylic Address Sign Plaque - 3 year structural
Decal Stickers - 3 year structural
PVC Fencing - 30 year structural
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What does structural warranty mean?
A structural warranty is a type of warranty that covers the structural integrity of a product. It ensures that the product will remain free from defects in materials and workmanship under normal use and conditions. The duration of the structural warranty varies depending on the type of product and its expected lifespan.
A structural warranty offers customers peace of mind by assuring them that the products they purchase are built to withstand normal wear and tear for a specified period. It specifically addresses issues related to the core structural components of the product, such as frames, supports, or main structural elements. This warranty does not typically cover damage resulting from misuse, accidents, or natural disasters.
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Need to initiate a warranty claim?
Contact us at sales@dagood.com.au or submit a claim below to start warranty process. When submitting your claim, provide us with as much information as possible, including details about the purchased product, the challenges you are encountering, and supporting images. This will enable us to promptly assist you.
Upon receiving your request, our dedicated Customer Service and Quality Control teams will evaluate your case. Expect a call from one of our amiable staff members within 3 business days to discuss how we can best resolve the situation.
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Guarantees for Consumers
Our commitment extends beyond warranties; our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. Additionally, if the goods fail to meet acceptable quality standards and the failure does not constitute a major failure, you have the right to have the goods repaired or replaced.